{"id":701,"date":"2025-08-22T11:52:05","date_gmt":"2025-08-22T11:52:05","guid":{"rendered":"http:\/\/w1-1.wordpress.ldz.metrol.co\/?page_id=701"},"modified":"2025-12-04T08:48:36","modified_gmt":"2025-12-04T08:48:36","slug":"support-centre","status":"publish","type":"page","link":"https:\/\/www.metrol.com\/info\/","title":{"rendered":"Support Centre"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"701\" class=\"elementor elementor-701\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d97f8dd e-flex e-con-boxed e-con e-parent\" data-id=\"d97f8dd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48aebc1 elementor-widget elementor-widget-ekit-nav-menu\" data-id=\"48aebc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ekit-nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<nav class=\"ekit-wid-con ekit_menu_responsive_tablet\"\n\t\t\tdata-hamburger-icon=\"\"\n\t\t\tdata-hamburger-icon-type=\"icon\"\n\t\t\tdata-responsive-breakpoint=\"1024\">\n\t\t\t            <button class=\"elementskit-menu-hamburger elementskit-menu-toggler\"  type=\"button\" aria-label=\"hamburger-icon\">\n                                    <span class=\"elementskit-menu-hamburger-icon\"><\/span><span class=\"elementskit-menu-hamburger-icon\"><\/span><span class=\"elementskit-menu-hamburger-icon\"><\/span>\n                            <\/button>\n            <div id=\"ekit-megamenu-support-centre\" class=\"elementskit-menu-container elementskit-menu-offcanvas-elements elementskit-navbar-nav-default ekit-nav-menu-one-page-no ekit-nav-dropdown-hover\"><ul id=\"menu-support-centre\" class=\"elementskit-navbar-nav elementskit-menu-po-center submenu-click-on-icon\"><li id=\"menu-item-2183\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-2183 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/\" class=\"ekit-menu-nav-link\">Support Centre<\/a><\/li>\n<li id=\"menu-item-2179\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2179 nav-item elementskit-dropdown-has relative_position elementskit-dropdown-menu-default_width elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/news\/\" class=\"ekit-menu-nav-link ekit-menu-dropdown-toggle\">News<i aria-hidden=\"true\" class=\"icon icon-down-arrow1 elementskit-submenu-indicator\"><\/i><\/a>\n<ul class=\"elementskit-dropdown elementskit-submenu-panel\">\n\t<li id=\"menu-item-2180\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2180 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/news\/event-news\/\" class=\" dropdown-item\">Event News<\/a>\t<li id=\"menu-item-2182\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2182 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/news\/products-news\/\" class=\" dropdown-item\">Products News<\/a>\t<li id=\"menu-item-2181\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2181 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/news\/general-news\/\" class=\" dropdown-item\">General News<\/a><\/ul>\n<\/li>\n<li id=\"menu-item-2164\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2164 nav-item elementskit-dropdown-has relative_position elementskit-dropdown-menu-default_width elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/faqs\/\" class=\"ekit-menu-nav-link ekit-menu-dropdown-toggle\">FAQs<i aria-hidden=\"true\" class=\"icon icon-down-arrow1 elementskit-submenu-indicator\"><\/i><\/a>\n<ul class=\"elementskit-dropdown elementskit-submenu-panel\">\n\t<li id=\"menu-item-2174\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2174 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/faqs\/general-faqs\/\" class=\" dropdown-item\">General FAQs<\/a>\t<li id=\"menu-item-2177\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2177 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/faqs\/shipping-faqs\/\" class=\" dropdown-item\">Shipping FAQs<\/a>\t<li id=\"menu-item-2173\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2173 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/faqs\/gasspring-faqs\/\" class=\" dropdown-item\">Gas Strut FAQs<\/a>\t<li id=\"menu-item-2165\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2165 nav-item elementskit-dropdown-has relative_position elementskit-dropdown-menu-default_width elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/faqs\/access-hardware-faqs\/\" class=\" dropdown-item\">Access Hardware FAQs<i aria-hidden=\"true\" class=\"icon icon-down-arrow1 elementskit-submenu-indicator\"><\/i><\/a>\n\t<ul class=\"elementskit-dropdown elementskit-submenu-panel\">\n\t\t<li id=\"menu-item-2170\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2170 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/faqs\/access-hardware-faqs\/lock-faqs\/\" class=\" dropdown-item\">Lock FAQs<\/a>\t\t<li id=\"menu-item-2169\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2169 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/faqs\/access-hardware-faqs\/latch-faqs\/\" class=\" dropdown-item\">Latch FAQs<\/a>\t\t<li id=\"menu-item-2168\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2168 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/faqs\/access-hardware-faqs\/hinge-faqs\/\" class=\" dropdown-item\">Hinge FAQs<\/a>\t\t<li id=\"menu-item-2167\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2167 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/faqs\/access-hardware-faqs\/handle-faqs\/\" class=\" dropdown-item\">Handle FAQs<\/a>\t\t<li id=\"menu-item-2166\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2166 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/faqs\/access-hardware-faqs\/electronic-lock-faqs\/\" class=\" dropdown-item\">Electronic Lock FAQs<\/a>\t<\/ul>\n\t<li id=\"menu-item-2171\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2171 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/faqs\/accuride-slide-faqs\/\" class=\" dropdown-item\">Accuride Slide FAQs<\/a>\t<li id=\"menu-item-2176\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2176 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/faqs\/nitrosprings-faqs\/\" class=\" dropdown-item\">NitroSprings FAQs<\/a>\t<li id=\"menu-item-2178\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2178 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/faqs\/wire-springs-faqs\/\" class=\" dropdown-item\">Wire Springs FAQs<\/a>\t<li id=\"menu-item-2172\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2172 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/faqs\/anti-vibration-mount-faqs\/\" class=\" dropdown-item\">Anti Vibration Mount FAQs<\/a>\t<li id=\"menu-item-2175\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2175 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/faqs\/threaded-insert-faqs\/\" class=\" dropdown-item\">Threaded Insert FAQs<\/a><\/ul>\n<\/li>\n<li id=\"menu-item-2157\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2157 nav-item elementskit-dropdown-has relative_position elementskit-dropdown-menu-default_width elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/downloads\/\" class=\"ekit-menu-nav-link ekit-menu-dropdown-toggle\">Downloads<i aria-hidden=\"true\" class=\"icon icon-down-arrow1 elementskit-submenu-indicator\"><\/i><\/a>\n<ul class=\"elementskit-dropdown elementskit-submenu-panel\">\n\t<li id=\"menu-item-2159\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2159 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/downloads\/catalogue-downloads\/\" class=\" dropdown-item\">Catalogue Downloads<\/a>\t<li id=\"menu-item-2158\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2158 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/downloads\/brochures\/\" class=\" dropdown-item\">Brochures<\/a>\t<li id=\"menu-item-2163\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2163 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/downloads\/product-information\/\" class=\" dropdown-item\">Product Information<\/a>\t<li id=\"menu-item-2160\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2160 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/downloads\/certifications\/\" class=\" dropdown-item\">Certifications<\/a>\t<li id=\"menu-item-2162\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2162 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/downloads\/customer-service\/\" class=\" dropdown-item\">Product Services<\/a>\t<li id=\"menu-item-2161\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2161 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/downloads\/corporate-information\/\" class=\" dropdown-item\">Corporate Information<\/a><\/ul>\n<\/li>\n<li id=\"menu-item-2186\" class=\"menu-item menu-item-type-post_type menu-item-object-post menu-item-2186 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/uk-delivery\/\" class=\"ekit-menu-nav-link\">UK Delivery<\/a><\/li>\n<li id=\"menu-item-2185\" class=\"menu-item menu-item-type-post_type menu-item-object-post menu-item-2185 nav-item elementskit-mobile-builder-content\" data-vertical-menu=750px><a href=\"https:\/\/www.metrol.com\/info\/worldwide-delivery\/\" class=\"ekit-menu-nav-link\">Worldwide Delivery<\/a><\/li>\n<\/ul><div class=\"elementskit-nav-identity-panel\"><button class=\"elementskit-menu-close elementskit-menu-toggler\" type=\"button\">X<\/button><\/div><\/div>\n\t\t\t<div class=\"elementskit-menu-overlay elementskit-menu-offcanvas-elements elementskit-menu-toggler ekit-nav-menu--overlay\"><\/div>        <\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b527d8b e-flex e-con-boxed e-con e-parent\" data-id=\"b527d8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80a94a2 elementor-widget elementor-widget-heading\" data-id=\"80a94a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Help Centre Essentials<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ddb66b0 e-con-full e-flex e-con e-parent\" data-id=\"2ddb66b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-184d53b5 e-con-full e-flex e-con e-child\" data-id=\"184d53b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-db93476 e-grid e-con-boxed e-con e-child\" data-id=\"db93476\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-595a1b5 e-con-full e-flex e-con e-child\" data-id=\"595a1b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"\/info\/support-centre\/news\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-336309e elementor-widget elementor-widget-heading\" data-id=\"336309e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">News<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-332ece8 e-con-full e-flex e-con e-child\" data-id=\"332ece8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"\/info\/support-centre\/faqs\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74ad8b4 elementor-widget elementor-widget-heading\" data-id=\"74ad8b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-0dcc3e5 e-con-full e-flex e-con e-child\" data-id=\"0dcc3e5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"\/info\/support-centre\/downloads\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e01bca elementor-widget elementor-widget-heading\" data-id=\"0e01bca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Downloads &amp; Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-e245f08 e-con-full e-flex e-con e-child\" data-id=\"e245f08\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"\/info\/support-centre\/uk-delivery\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-742dd55 elementor-widget elementor-widget-heading\" data-id=\"742dd55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">UK Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-c5965b2 e-con-full e-flex e-con e-child\" data-id=\"c5965b2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"\/info\/support-centre\/worldwide-delivery\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adf9771 elementor-widget elementor-widget-heading\" data-id=\"adf9771\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Intl Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-f25971f e-con-full e-flex e-con e-child\" data-id=\"f25971f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.metrol.com\/online-shop\/returns-policy\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9fb004 elementor-widget elementor-widget-heading\" data-id=\"f9fb004\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-538fd6e e-flex e-con-boxed e-con e-parent\" data-id=\"538fd6e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6df926 elementor-widget elementor-widget-heading\" data-id=\"c6df926\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Top 10 FAQs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d127a8a e-con-full e-flex e-con e-parent\" data-id=\"d127a8a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c36ce49 e-flex e-con-boxed e-con e-child\" data-id=\"c36ce49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69464cf elementor-widget elementor-widget-n-accordion\" data-id=\"69464cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:200,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1100\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1100\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I return an item? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1100\" class=\"elementor-element elementor-element-5705a1f e-con-full e-flex e-con e-child\" data-id=\"5705a1f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1100\" class=\"elementor-element elementor-element-96d51d5 e-flex e-con-boxed e-con e-child\" data-id=\"96d51d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66a86e7 elementor-widget elementor-widget-text-editor\" data-id=\"66a86e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please fill out our product return request form. One of our sales advisors will promptly get back to you with the next steps. \u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1101\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1101\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is Metrol's return policy? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1101\" class=\"elementor-element elementor-element-732a6bd e-con-full e-flex e-con e-child\" data-id=\"732a6bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1101\" class=\"elementor-element elementor-element-8a8189e e-flex e-con-boxed e-con e-child\" data-id=\"8a8189e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-718fc82 elementor-widget elementor-widget-text-editor\" data-id=\"718fc82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We are happy to return or exchange your goods within 14 days of it being delivered. Please read our customer returns page for criteria requirements.\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1102\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1102\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I change my shipping address after placing an order? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1102\" class=\"elementor-element elementor-element-e5cbbb7 e-con-full e-flex e-con e-child\" data-id=\"e5cbbb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1102\" class=\"elementor-element elementor-element-44d364e e-flex e-con-boxed e-con e-child\" data-id=\"44d364e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-790de3d elementor-widget elementor-widget-text-editor\" data-id=\"790de3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes, up until the point that it gets picked up by the courier. Please call our sales team as soon on +44(0)1604 499 332 as possible if you wish to change the address.\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1103\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1103\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When will my order ship? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1103\" class=\"elementor-element elementor-element-16f764a e-flex e-con-boxed e-con e-child\" data-id=\"16f764a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1103\" class=\"elementor-element elementor-element-35d8264 e-con-full e-flex e-con e-child\" data-id=\"35d8264\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66ed0c1 elementor-widget elementor-widget-text-editor\" data-id=\"66ed0c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We aim to send out all standard shipping orders, placed before 1pm, by the next working day.\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1104\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1104\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do Metrol offer express delivery? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1104\" class=\"elementor-element elementor-element-e4876dd e-flex e-con-boxed e-con e-child\" data-id=\"e4876dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1104\" class=\"elementor-element elementor-element-2b29ebe e-con-full e-flex e-con e-child\" data-id=\"2b29ebe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83cb8f7 elementor-widget elementor-widget-text-editor\" data-id=\"83cb8f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes, if you place your order before 1pm, you can expect to receive the goods by 12:00pm the next working day with our express shipping service.\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1105\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1105\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do Metrol ship worldwide? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1105\" class=\"elementor-element elementor-element-0cc01e6 e-flex e-con-boxed e-con e-child\" data-id=\"0cc01e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1105\" class=\"elementor-element elementor-element-5ded6c8 e-con-full e-flex e-con e-child\" data-id=\"5ded6c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb2bd19 elementor-widget elementor-widget-text-editor\" data-id=\"eb2bd19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes, we ship our products worldwide. Please click here to see listed shipping prices for each country.\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1106\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1106\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I get in touch with Metrol? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1106\" class=\"elementor-element elementor-element-b204a10 e-flex e-con-boxed e-con e-child\" data-id=\"b204a10\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1106\" class=\"elementor-element elementor-element-0d6849a e-con-full e-flex e-con e-child\" data-id=\"0d6849a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41da5c0 elementor-widget elementor-widget-text-editor\" data-id=\"41da5c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can get in touch with Metrol by calling us on 01604 499 332, emailing us at sales@metrol.com, contacting us on our Website Live Chat, or contacting us through Whatsapp and Messenger. Alternatively, you can visit our trade counter or send us post to: 5 Clayfield Close Moulton Park Industrial Estate Northampton NN3 6QF UK\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1107\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1107\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I know if the parts I require are in stock? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1107\" class=\"elementor-element elementor-element-d712088 e-flex e-con-boxed e-con e-child\" data-id=\"d712088\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1107\" class=\"elementor-element elementor-element-2c32083 e-con-full e-flex e-con e-child\" data-id=\"2c32083\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-682f10a elementor-widget elementor-widget-text-editor\" data-id=\"682f10a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This information is given on the specific product page in question, which is connected to our internal live stock system. Parts in stock will usually be available to be shipped as part of our next-day delivery service (please order by 1.00 pm).\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1108\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1108\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What services does Metrol offer? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1108\" class=\"elementor-element elementor-element-e4d7af8 e-flex e-con-boxed e-con e-child\" data-id=\"e4d7af8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1108\" class=\"elementor-element elementor-element-006a6bd e-con-full e-flex e-con e-child\" data-id=\"006a6bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e8df77 elementor-widget elementor-widget-text-editor\" data-id=\"5e8df77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Services we offer include the gas strut configurator, gas strut design service, hinge load calculator and pocket door slide selector. \u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1109\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1109\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do Metrol gas struts come with warranty? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1109\" class=\"elementor-element elementor-element-a8392bd e-flex e-con-boxed e-con e-child\" data-id=\"a8392bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1109\" class=\"elementor-element elementor-element-5907636 e-con-full e-flex e-con e-child\" data-id=\"5907636\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d867f5e elementor-widget elementor-widget-text-editor\" data-id=\"d867f5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes, our fixed-force, variable-force, pin-locking, and stainless-steel gas struts are all covered by a 2-year warranty, while our traction gas struts have a 1-year warranty. To be eligible for a warranty claim, it\u2019s essential to ensure that you haven\u2019t voided it.<\/p><p>Warranty can be voided if:<\/p><p>&#8211; Using the gas strut in a way that it was not designed for or intentionally causing damage to it through misuse or abuse can void the warranty. This includes exceeding the weight limit, subjecting it to conditions beyond its specifications, or attempting to modify it in a non-approved manner.<br \/>&#8211; Failing to install the gas strut properly can void the warranty. This can include using incorrect mounting hardware, ignoring weight or pressure limits, or improper alignment.<br \/>&#8211; Attempting to repair or modify the gas strut can void the warranty. This includes opening the strut, tampering with its internal components, or using non-approved replacement parts.<br \/>&#8211; Using non-approved accessories could void the warranty.<br \/>&#8211; Using a gas strut in environmental conditions that are not within its specified range can also void the warranty.\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support Centre News Event News Products News General News FAQs General FAQs Shipping FAQs Gas Strut FAQs Access Hardware FAQs Lock FAQs Latch FAQs Hinge FAQs Handle FAQs Electronic Lock FAQs Accuride Slide FAQs NitroSprings FAQs Wire Springs FAQs Anti Vibration Mount FAQs Threaded Insert FAQs Downloads Catalogue Downloads Brochures Product Information Certifications Product Services [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-top-search-no-title","meta":{"footnotes":""},"class_list":["post-701","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.metrol.com\/info\/wp-json\/wp\/v2\/pages\/701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.metrol.com\/info\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.metrol.com\/info\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.metrol.com\/info\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.metrol.com\/info\/wp-json\/wp\/v2\/comments?post=701"}],"version-history":[{"count":278,"href":"https:\/\/www.metrol.com\/info\/wp-json\/wp\/v2\/pages\/701\/revisions"}],"predecessor-version":[{"id":3504,"href":"https:\/\/www.metrol.com\/info\/wp-json\/wp\/v2\/pages\/701\/revisions\/3504"}],"wp:attachment":[{"href":"https:\/\/www.metrol.com\/info\/wp-json\/wp\/v2\/media?parent=701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}